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Frequently Asked Questions

Questions?

We usually take 2–5 business days to pack and ship your order after it's placed.

We offer two shipping options:

  • Untracked Shipping – A budget-friendly option, but there’s no way to track your parcel.
  • Tracked Shipping – Costs a little more, but you’ll receive a tracking number to monitor your parcel’s journey.

We recommend choosing tracked shipping for peace of mind.

RegionUntracked (Estimated)Tracked (Estimated)
India4–10 business days3–7 business days
International10–30 business days7–30 business days

Please note: These are general estimates and may vary due to customs, holidays, or postal delays.

Yes! We offer free tracked shipping within India on orders above ₹500.

For international orders, we provide free tracked shipping for orders above ₹5000 INR (approx. $59 USD) to select countries.

Shipping fees for both domestic and international orders will be calculated at checkout based on the shipping method you select.

Free shipping is available to the following countries: United States, Canada, Australia, Singapore, Japan, UAE, Malaysia, South Korea, New Zealand, Norway, and Switzerland.

We currently do not ship to the UK or EU due to VAT regulations.

Yes, we ship to selected international countries. However: 

  • Shipping rates and delivery times vary by country.
  • Tracked and untracked options may not be available for all destinations.

International orders may be subject to customs duties, VAT, or import taxes depending on your country’s laws.

These fees are not included in your order total and are the buyer’s responsibility.

We suggest checking with your local customs office for more details.

All items are packed with care to reach you safely:

  • Stickers and sticker sheets are shipped in rigid mailers to prevent bending.

We'll update packaging info as we introduce more product types in the future!

All sales are final.

We currently do not offer returns, exchanges, or cancellations.

Please double-check your order before confirming at checkout.

If your tracked order arrives damaged or has an issue, please contact us within 3 days of delivery.

Send us a message along with clear photos of the product and packaging.

We’ll review the situation and do our best to make it right on a case-by-case basis.

Untracked shipping does not provide a tracking number, so once it leaves our hands, we can’t monitor its journey.

We cannot offer refunds or replacements for untracked parcels lost in transit.

If you want added security, we highly recommend choosing tracked shipping.

📎 Notes

  • We are a small creative studio based in India — every order is packed with love and care.
  • For digital products and other offerings launching soon, policies will be updated.

Got questions or need help with your order?

I'm always happy to chat — just head to the Contact page and drop a message anytime! 🧡